Get started with self service requests

Follow our step-by-step guide to setting up self-service access requests with C1.

In this guide we’ll set up self-service access requests for the Connector Administrator role in C1. Once setup is complete, users can request this role, either permanently or temporarily through JIT (just-in-time) access.

Before you begin

To complete this guide, you’ll need:

• C1 Super Administrator role

Estimated time: 5 minutes

Step 1: Navigate to the C1 app

First, we need to find the C1 application:

1. Navigate to the Apps page.

2. Select the C1 application on the Managed apps tab.

Step 2: Publish the role for request

Next, make the Connector Administrator role requestable:

1. Click Entitlements.

2. Click the Role filter to show only roles in C1.

3. Locate the Connector Administrator > assignment entitlement.

   We’re going to configure this entitlement for self-service access requests using C1 access controls.

4. In the Requests column for the entitlement, click to edit the access request settings. The configuration drawer opens.

5. In the Access profiles field, search for and select Everyone. No need to set the other controls in the drawer right now.

6. Click Save

We have now published the Connector Administrator role to the Everyone access profile in C1. Now any C1 user can request it.

Step 3: Test it out

Let’s walk through the experience of a C1 end user requesting the Connector Administrator role. We’ll pretend that the requesting user (that’s you!) temporarily needs the Connector Administrator role in order to create a new connector.

1. Click + New request.

2. In the Who needs this access? field, your name is pre-populated. Leave this as-is.

   Managers and users with the Super Administrator role have the option to request access for other users.

3. In the Which app? field, select C1.

4. In the Which resource? field, select Connector Admin > assignment.

5. In the How long is access needed for? field, select 1 hour.

6. Enter the reason why you’re requesting the access, such as “Getting started guide test”.

7. Click Submit request.

Your request is submitted and a summary is shown. Click View request to see the request task automatically created by C1.

Success!

Because of the default settings for this tenant, the access request will be automatically approved and provisioned. You have been granted the Connector Administrator role for one hour.

Of course, this is a very simple example to illustrate the power of the C1 platform. From here, we can add additional applications, enforce access controls on other entitlements and resources, update the approval policies, and much, much, more!